THEN they call the number back so that MY phone rings all day long and people leave messages on my voice mail. They receive calls and my # shows up on their screen's Caller ID. The 314-308-**** exchange has been stolen and is being used to target 308 ATT costumers. If a match is found, the context is changed to the requested wireless number, while also placing in context on the eBill homepage the most current billing period for the selected wireless number.What can ATT&T do to restore my phone number to me? If no matching wireless number is found, the billing entity currently in context remains in context. The page redirects to the eBill homepage or remains on the Search page if no matching account is found. To access historical accounts that remain within the user’s permissions, navigate to View FAN Summary and select a previous billing period for the Foundation or Billing account you want.ġ. This also applies to wireless numbers or accounts that are no longer billed in the current cycle. Results will not be returned for wireless numbers or accounts recently added to the profile but not yet billed. A search will be executed against the latest billing cycle loaded to eBill. Search entries must be numeric values only. Enter the wireless number in the text box on the right of the drop-down list. Select Customer Wireless Number from the drop-down list.ģ. From any page in eBill, click Search Account. Only Company Administrators and Billing Account Managers can search for and select a wireless number. Billing Account Managers that are end-users with Billing Account access have only one wireless number.ġ. The user is directed to the eBill homepage.Īll users except Wireless Users can access the Search Account link. For Wireless Users, the link shall not be presented. When eBill finds the wireless number requested, it will set the wireless number in context, including resetting the billing period to be the most current billing period available for that account. The search is initiated by entering the entire wireless number into the search functionality. To view the eBill Search page, click Search Account next to the Account Context Indicators. While you view any page in eBill you can search for any wireless number that you have access to by using the Search Account feature.
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